Returns / Cancellation Policy
If you need to cancel your registration for any reason, you can obtain a full refund of your training fees within 72 hours of your purchase. No refunds are given after 72 hours of purchase.
After 72 hours, your training fees can be transferred to a virtual training class or a future in-person training class of your choosing that falls within 12 months of the original cancellation date.
You may also apply your training fees towards other Graston Technique products within 12 months of original cancellation date.
Any training fees that are not used within 12 months of the original cancellation date are subject to forfeiture.
Self-paced programs that have been started and any products sold by Graston Technique that have been opened or used will not be refunded.
Licensing Terms and Conditions
Graston Technique therapy is a proprietary procedure and technique to treat soft tissue dysfunction through instrument-assisted soft tissue mobilization. All intellectual property related to Graston Technique therapy is owned and licensed by Graston Technique, LLC (“GT-LLC”), an Indiana corporation, located at 7801 E. 88th St., Indianapolis, IN 46256. Graston Technique therapy is available to and intended solely for qualified students, and participants who are licensed in the professions of acupuncture, athletic training, chiropractic, dentistry, medicine, massage therapy, naprapathy, occupational therapy, osteopathy, physical therapy, podiatry and veterinary.
Clinicians must agree to use and maintain all GT-LLC intellectual property, including, but not limited to, logos and other registered and copyrighted material, under a nonexclusive and nontransferable license where they practice while in compliance with this Disclaimer and Agreement.
Graston Technique therapy is not to be used except by licensed clinicians upon successful completion of Essential and with the use of Graston Technique brand instruments. Participants may not alter or amend the Graston Technique brand instruments or the techniques and methods in application to patients. Graston Technique training materials, which are copyrighted and owned by GT-LLC, or any portion thereof cannot be altered, amended, reproduced, distributed, sold or otherwise disseminated without the expressed, written permission of GT-LLC.
Graston and Graston Technique are trademarks of GT-LLC. The use of non-Graston Technique brand instruments cannot, in any form, be referred to as “Graston”, “Graston Technique”, or otherwise associated in any way with GT-LLC. Students are eligible upon graduation and licensure to advertise their services as Graston or Graston Technique services, but that permission is contingent upon (1) you including a legible notice in all advertisements that include any GT-LLC trademark that the trademark “is a trademark of Graston Technique, LLC,” (2) all goodwill from such trademark use inuring to the benefit of GT-LLC, (3) your agreement to remove or change any use of a GT-LLC trademark immediately upon notice from GT-LLC, and (4) your agreement that this permission is non-exclusive and revocable at any time at the sole discretion of GT-LLC.
Proper training of Graston Technique therapy is presented to potential users of the technique in a multiple module format, currently consisting of two courses. The 12-hour Essential Training course is designed to instruct potential users on the principles of treatment and diagnosis using the Graston Technique therapy protocol, which includes Graston Technique brand instruments and the proprietary technique. The 14-hour Advanced Training course offers advanced knowledge of Graston Technique therapy examination procedures for assessing musculoskeletal dysfunction while introducing the principles of regional interdependence and functional testing.
Participants in this training will be given and advised of the indications and contraindications for the application of Graston Technique therapy. It is the participant’s responsibility to demonstrate good clinical judgment at all times in the application of Graston Technique therapy.
Participants in this training and by its required completion must agree to indemnify, defend and hold harmless GT-LLC, its successors and assigns, employees, agents, officers, directors, trainers and shareholders from any claims or damages resulting from my unauthorized or improper use of Graston Technique therapy. The unauthorized use of Graston Technique therapy includes, but is not limited to, the use of Graston Technique therapy on third parties prior to completing Essential, the use of Graston Technique therapy in any unauthorized modified form, teaching Graston Technique therapy to others and advertising the use of Graston Technique therapy independent of the established GT-LLC usage guidelines for intellectual property.
Participants must agree to use Graston Technique therapy only in accordance with the training received in Essential and/or Advanced and/or any subsequent GT-LLC trainings as formally amended or required from time to time by GT-LLC.
The purchase of Graston Technique brand instruments is not required to benefit from the Graston Technique therapy training. Upon the successful completion of Essential training and the use of Graston Technique brand instruments in one’s current clinical practice, the qualified clinician is referred to as a Graston Technique therapy Provider.
Upon the successful completion of Essential training, the use of Graston Technique brand instruments in one’s current clinical practice and payment of the annual support fee (first year at no charge), the qualified clinician is referred to as a Graston Technique therapy Preferred Provider and is listed in the “Locate a Provider” referral program on GrastonTechnique.com, if applicable. Students will receive access to the Preferred Provider marketing and clinical materials but will not be listed in the “Locate a Provider” referral program until graduation and licensure.
Upon the successful completion of Advanced training and the use of Graston Technique brand instruments in one’s current clinical practice, the qualified clinician is referred to as Graston Technique therapy Certified.
I understand the COVID-19-related risk involved in attending an in-person training and agree that GT-LLC is not responsible for any illness contracted as a result of attending and/or participating in this training.
As a condition for participating, clinicians/students are required to read and agree to the terms and conditions of this disclaimer and agreement before attending the training.
Terms of Agreement Regarding GT Deferred Payment Program
The following terms are incorporated by reference and made a part of the Agreement between Graston Technique, LLC and the party identified on the face of this Agreement as the purchaser.
Controlling Terms. These Terms And Conditions Control, And Any Different Or Additional Terms And Conditions Contained In Any Other Writing Of The Purchaser Are Hereby Rejected By Graston And Shall Not In Any Way Be Incorporated Into The Agreement Between The Parties, Unless Specifically Agreed To In Writing By Graston.
Acceptance of Agreement: This Agreement is subject to acceptance by an authorized representative of GT at its offices in Indianapolis, Indiana, and shall be deemed to be a contract made in the State of Indiana.
Acceptance of Purchased Goods: The Purchaser has inspected the tangible Purchased Items. By execution of this Agreement, the Purchaser confirms that such Purchased Items comply with the Purchaser’s requests and accepts each tangible Purchased Item.
Professional Use: Purchaser will use the Purchased Items solely for business purposes and will do so in a competent and professional manner. Purchaser will comply with all applicable laws, industry best practices, and the standards of any accrediting organization which has accredited Purchaser and use the Purchased Items in a manner consistent with the training provided by GT.
Prepayment: The Purchaser may prepay the deferred amount at any time without penalty or premium.
Late Fees and Costs of Collection: Purchaser agrees to pay a late fee on any late payments at the rate of 5% of the late amount to defray the extra costs of handling late payments. Purchaser will pay GT all of its costs of collection, including reasonable attorney’s fees and disbursements, all without relief from valuation and appraisement laws, and its credit report and processing fees.
Warranty: GT warrants that all Purchased Items or materials will conform to the specifications for each respective Purchased Item at the time of sale to the Purchaser (“Specifications”) and that each respective Purchased Item will be of quality material and workmanship, free from defect and fit for the purpose specified by GT. Without limiting any other rights GT may have, in the event that any of the Purchased Items fail to conform to their respective specifications, GT may, at its option, either: (i) repair or replace at GT’s expense any Purchased Items or items which fail to meet the applicable Specifications; or (ii) refund the price that may have been paid by Purchaser for any such Purchased Items.
PURCHASER WAIVES, AND GRASTON DISCLAIMS, ANY AND ALL OTHER WARRANTIES OF ANY KIND WITH RESPECT TO THE PURCHASED ITEMS, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
Third Party Claims: Purchaser shall give GT prompt written notice of any claims of any person arising out of Purchaser’s use of the Purchased Items. GT has the right, but not the obligation, to control the defense of such claims, which right if exercised does not constitute an assumption by GT of the risk of such claims and shall not alter the obligations of Purchaser with respect to such claim.
Assignment: Neither this Agreement, nor any of the rights or interests by GT or Purchaser hereunder, may be assigned, transferred, or conveyed by operation of law or otherwise without the prior written consent of the other party, except to a parent or controlled affiliate thereof, in which event the party so assigning shall remain obligated and liable to the other party for the full and complete performance of this Agreement by the parent or controlled affiliate to which this Agreement is assigned. Notwithstanding the foregoing, GT may assign its interest in this Agreement to a lender as collateral, without notice to the Purchaser, and the Purchaser consents to such assignment and waives any notice of such assignment or the terms of such financing and of any right to receive any copies of any documents with respect thereto.
Notices: All notices required or permitted to be given under this Agreement shall be in writing and shall be deemed given upon personal delivery, by facsimile with confirmation of receipt, by overnight carrier with confirmation of delivery, or upon the expiration of the third day after the date of deposit in the United States mail as registered or certified mail, return receipt requested, postage prepaid, addressed to the parties listed on the Agreement or their then current address if notice of such change of address has been given pursuant to this Section.
Intellectual Property Ownership: GT shall have sole ownership of all right, title, and interest in and to patents, trademarks, copyrights, trade secrets, inventions, and all other intellectual property, whether or not patentable, with respect to the Purchased Items. In the event Purchaser creates or invents any improvements to the Purchased Items, Purchaser agrees to irrevocably assign the same to GT and to cooperate at GT’s expense in perfecting ownership thereof in GT.
Definitions: As used herein, (i) “GT” means “Graston Technique, LLC,” (ii)“Purchaser” means the party identified on the face of this Agreement as the purchaser; (iii) “Agreement” means this agreement to purchase the Purchased Items, including all documents, exhibits and attachments referenced herein; and (iv) “Purchased Items” means the classes, instruments and other items identified on the face of this Agreement.
Waiver of Set-Off: Purchaser waives any rights of set-off it may have against GT.
Severability: If any provision or term of this Agreement becomes or is deemed invalid or unenforceable under any statute, regulation, ordinance, executive order, or other rule of law, such provision or term shall be deemed reformed or deleted, but only to the extent necessary to comply with any statute, regulation, ordinance, executive order, or other rule of law, and all other provisions and terms of this Agreement shall remain in full force and effect.
Relationship of Parties: Purchaser and GT are independent contracting parties, and nothing in this Agreement shall make either party the agent or legal representative of the other for any purpose whatsoever, nor does it grant either party any authority to assume or to create any obligation on behalf of or in the name of the other.
Fees: Each party is responsible for their own legal and accounting fees unless otherwise expressly provided for herein.
Governing Law: This Agreement is to be construed and governed in accordance with the laws of the State of Indiana, excluding its choice of law statutes.
Jurisdiction and Venue: Purchaser consents to the jurisdiction of Indiana courts. Any action arising out of or relating to this Agreement or the Purchased Items shall be brought in any court having jurisdiction over Indianapolis, Indiana. Purchaser agrees that Indiana is not an inconvenient forum for any action arising from or relating to this Agreement.
Entire Agreement: This Agreement, together with the documents specifically referenced in this Agreement and properly executed pursuant to the terms of this Agreement, or which specifically references this Agreement, constitutes the entire agreement between the parties with respect to the matters contained herein and supersedes all prior oral or written representations or agreements.
Remedies: The rights and remedies reserved to GT in this Agreement shall be cumulative and additional to all other or further remedies provided in law or equity.