Privacy Policy
Effective Date: April 2, 2024
This Privacy Policy describes how Graston Technique LLC (“GrastonTechnique.com”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://grastontechnique.com.
1. Information We Collect
- Personal identification information (name, email, address, phone, etc.)
- Order and billing information via WooCommerce
- Analytics data such as IP address, device info, page views
- Marketing preferences (email opt-in, SMS opt-in)
2. How We Collect Information
- When you make a purchase or fill out a form
- When you subscribe to a newsletter or SMS program
- Via cookies and tracking scripts (e.g., Google Analytics, Meta Pixel)
- When you contact support
3. How We Use Your Information
- To process orders and manage your account
- To improve our website, services, and communications
- To personalize user experience and track engagement
- To comply with legal obligations
4. Third-Party Services We Use
We may share limited data with trusted service providers to help us operate our business:
- Stripe (payment processor)
- Google Analytics and Google Ads
- FluentCRM (email and contact management)
- Facebook/Meta Ads
5. Cookie & Tracking Technology
We use cookies and similar technologies to analyze traffic, enhance user experience, and serve personalized ads. You can manage your cookie preferences through the banner on your first visit.
6. Your Rights (GDPR, CCPA, LGPD)
You have the right to:
- Access, correct, or delete your data
- Withdraw consent at any time
- Request a copy of your data (portability)
- File a complaint with your local data protection authority
Email info@grastontechnique.com to request access or changes.
7. Data Retention
We retain order and contact data as long as necessary for business, legal, and accounting purposes (typically 7 years).
8. Data Security
We implement industry-standard safeguards to protect your data but cannot guarantee 100% security. Please contact us immediately if you suspect unauthorized access.
9. Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect data from minors without parental consent.
10. “Do Not Sell My Info” (California Residents)
We do not sell your personal data. To request a copy or deletion of your information, contact us at info@grastontechnique.com with the subject line “Do Not Sell My Info.”
11. External Links
We may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
12. Google Ads Remarketing
We use Google Ads and other third-party remarketing tools. Google uses cookies to serve ads based on past visits. Learn more or opt-out via the Google Ads Settings.
13. Messaging & SMS Terms
By opting into SMS messages from Graston Technique, you consent to receive recurring automated text messages. Message frequency varies. Reply STOP to unsubscribe or HELP for assistance. Message and data rates may apply. Your mobile number will not be shared or sold.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
15. Contact Us
If you have any questions, please contact us at:
Graston Technique LLC
7801 E 88th St
Indianapolis, IN 46256
info@grastontechnique.com
Last updated: April 2, 2024